Return & Refund Policy
Effective Date: June 4, 2025
At Elegant Book Corner, customer
satisfaction is our priority. We aim to ensure that you are happy with your
purchase. However, if you are not satisfied due to a valid reason, we offer a
fair and transparent refund process.
Eligibility for Return & Refund
You may request a Return & Refund if:
- You received the Missing pages book;
- Printing Problems book;
- Cover is different from the book;
- Cover is
upside down;
- Book is torn, cracked, dirty or dirty and
- Delivery of
another book instead of the ordered book etc.
Return & Refunds will only be issued if
the issue is reported within 3 days of receiving the order.
Non- Return & Refund Items
We do not offer Return & Refund in
the following cases:
- Change of mind after placing the order.
- Damage caused by misuse or improper handling.
- Books that are used, marked, or not in original condition.
Return & Refund Process
To request a Return & Refund:
- Contact us via phone or email within 3 days of receiving the book.
- Provide your order number, a description of the issue, and clear photos (if applicable).
- Our team will verify the issue and notify you
of the approval or rejection of your refund.
If approved, you may be asked to return the
product via courier (we’ll provide details).
Return & Refund Method
If eligible, refunds will be processed
within 7 business days using one of the following methods:
- Mobile banking (bKash/Nagad/Rocket etc.)
We will confirm your preferred method during
the refund process.
Contact for Return & Refund
If you have questions or need assistance with
a refund, please contact us:
Email: info@elegantbookcorner.com; elegantbookcorner@gmail.com
Phone: 01511-329842; 01830-329842