Virtual EI (HBR Emotional Intelligence Series) by Harvard Business Review, Amy C. Edmondson, Mark Mortensen, Heidi K. Gardner, Amanda Sinclair

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About the Book

Virtual EI confronts a challenge that reshaped professional life almost overnight: managing a team, building genuine relationships and trust, and facilitating effective meetings became dramatically harder once so much of work moved onto screens. Part of the acclaimed HBR Emotional Intelligence Series, which draws on the latest psychological and neuroscience research to explore the human side of professional life, this volume addresses the everyday, often awkward realities of remote and hybrid collaboration, from not knowing who should speak first when several people start talking at once, to logging into a call full of silent faces, to deciding whether to call out confusion publicly or address it privately.

Drawing on insights from Amy C. Edmondson, the Harvard Business School professor renowned for her research on psychological safety, organizational behavior scholar Mark Mortensen, Heidi K. Gardner, an expert on collaboration, and leadership scholar Amanda Sinclair, the collection explores how to develop, practice, and demonstrate genuine emotional intelligence and social skills in a virtual or hybrid setting. Readers learn practical techniques for making every team member feel heard regardless of physical location, drawing quieter voices into the conversation, allowing space for dissent or difficult feedback on-screen, and building real, authentic connection even when interactions are mediated entirely through a screen. Concise, research-backed, and written for busy professionals, Virtual EI equips readers with the tools to be mindful, empathetic, and authentic leaders and colleagues, whether their team is in a conference room or a breakout room.

Why Choose This Book?

• Part of the trusted HBR Emotional Intelligence Series: A respected collection known for translating psychological research into practical workplace guidance.
• Features insights from leading experts: Draws on the work of Amy C. Edmondson, Mark Mortensen, Heidi K. Gardner, and Amanda Sinclair.
• Addresses a distinctly modern challenge: Speaks directly to the realities of remote and hybrid work that emerged from the pandemic era.
• Grounded in psychological safety research: Draws on Amy Edmondson's respected expertise on team dynamics and trust.
• Concise and highly practical: Designed for busy readers seeking focused, applicable insight rather than lengthy theory.

About the Contributors

Harvard Business Review is one of the world's most respected sources of business research and management guidance. Amy C. Edmondson is a professor at Harvard Business School renowned for her research on psychological safety and team learning. Mark Mortensen is an organizational behavior scholar at INSEAD. Heidi K. Gardner is an expert on cross-functional collaboration and a Harvard Law School lecturer. Amanda Sinclair is a leadership scholar known for her work on authentic leadership.

Who Should Read This Book?

• Managers and leaders navigating remote or hybrid teams
• Professionals wanting to build genuine connection and trust on-screen
• Readers interested in psychological safety and modern team dynamics
• Anyone facilitating virtual meetings who wants to draw out every voice
• Fans of Amy Edmondson's research on psychological safety

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Order now and lead with genuine connection on-screen using Virtual EI — Harvard Business Review's insightful, research-backed guide to emotional intelligence in remote and hybrid work.